1. What is space2's delivery policy?
Most products are available on within 5-10 working days with an option for a Saturday delivery. Delivery dates are shown on the basket page underneath each product type. We offer a variety of delivery options, but these depend on the products being purchased and the delivery location.
A working day ends at 12pm, so any orders made after this time will be treated as the following working day. Weekends and Bank holidays are not counted as working days. For products not in stock, you may be given an earliest delivery date. Please note this date is an estimate and due to the manufacturing process we cannot guarantee this date.
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2. When can I expect my order?
Your delivery estimate will be on your order confirmation email.
Most products are available on within 5-10 working days with an option for a Saturday delivery. Delivery dates are shown on the basket page underneath each product type. We offer a variety of delivery options, but these depend on the products being purchased and the delivery location.
A working day ends at 12pm, so any orders made after this time will be treated as the following working day. Weekends and Bank holidays are not counted as working days. For products not in stock, you may be given an earliest delivery date. Please note this date is an estimate and due to the manufacturing process we cannot guarantee this date.
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3. How much does delivery cost?
Delivery is free for all orders over a total value of £199 For smaller orders of less than £199 delivery will be charged at £29.95 per order. There is also a Saturday delivery option starting from £24.95. Costs for this depend on the product ordered and the delivery location. You will be shown costs in your basket
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4. What if I'm out when you deliver my products?
We need a signature from you at the point of delivery and therefore we cannot leave goods unattended in your garage or garden. If you know you will be out please let us know so we can arrange an alternative delivery date.
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5. Do you deliver to Ireland?
Unfortunately we do not deliver to Ireland currently.
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6. Do you deliver to the Channel Islands?
Unfortunately we do not deliver to the Channel Islands currently.
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7. Is your furniture delivered flat pack?
Yes. All our products are delivered flat pack for self-assembly. We take great care over the design and packaging of our products to ensure that they are easy to assemble. All products come with comprehensive and easy to understand assembly instructions. Our customer care team will be pleased to advise you in the unlikely event that you encounter difficulties. Please call us on 0845 299 0066.
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8. Can the delivery company confirm a time they will be delivering?
The delivery company will call you at least 48 hours before delivery to let you know the date of delivery and whether you have an am or pm slot. The driver will call you an hour before they arrive to confirm an exact delivery time.
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9. What if my delivery contains damaged goods?
This happens infrequently, but sometimes furniture sustains minor damage during shipping or contains a manufacturer's defect. If this occurs, contact us immediately on 0845 299 0066 or click here for other ways to get in touch. We may offer a repair, exchange or refund as appropriate in accordance with your legal rights.
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10. What if I miss my delivery?
Two attempts will be made to complete the delivery; a card will be left or contact made after both of the attempted deliveries. If both of these fail our customer services team will attempt to contact the consumer and arrange delivery one last time at an additional cost of £40. If, after that point the customer is un-contactable the goods will be returned to us and credited, less a £50 restocking fee.
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